Refunds and Returns Policy

At Kaze Human Performance, we stand behind our products with a 100% Satisfaction Guarantee. We believe in what we make—and we want you to believe in it too. If something’s not right, we’ll do our best to make it right.

Eligibility Window

You may request a return or refund within 30 days of receiving your order.

The Satisfaction Guarantee

If you're not satisfied with your experience, we'll offer a refund or product replacement. That said, we do ask for two small things:

1. Send us your feedback — We want to learn what didn’t work so we can improve. A short note to hello@getkaze.com will work.
2. Share a photo of the product — Used or unused. Helps us with quality control and ensures we’re refunding the right product.

What’s Not Covered

• Orders past 30 days
• Items purchased from unauthorized retailers
• Repeat refund requests from the same customer (we love you, but we have to keep it fair)

How to Start a Return or Refund

Email us at hello@getkaze.com with your order number, the issue, and the two items above. We'll take it from there.